{"id":8334,"date":"2021-09-29T19:12:10","date_gmt":"2021-09-29T17:12:10","guid":{"rendered":"https:\/\/paffen-sicherheit.de\/?page_id=8334"},"modified":"2025-12-08T13:54:52","modified_gmt":"2025-12-08T12:54:52","slug":"night-auditor","status":"publish","type":"page","link":"https:\/\/paffen-sicherheit.de\/en\/leistungen\/night-auditor\/","title":{"rendered":"Night Auditor"},"content":{"rendered":"<p>The Night Auditor takes over the hotel reception desk for the night. They enable late check-in and, in addition to attending to guests' needs, also take care of the end of the day and IT activities relating to reception. The night auditor is also known as the night porter. Working hours usually start at 10 pm and end at 6 am.&nbsp;<\/p>\n\n\n<section id=\"bullet_section_block\" class=\"ct-section\" ><div class=\"ct-section-inner-wrap\"><div id=\"_rich_text-5-7812\" class=\"oxy-rich-text\" ><h2>No compromises when it comes to safety!<\/h2>\n<ul>\n<li>24-hour availability, 365 days a year<\/li>\n<li>IHK-certified, specially trained security staff<\/li>\n<li>Certified guard and security service in accordance with DIN7720<\/li>\n<\/ul><\/div><div id=\"code_block-532-7515\" class=\"ct-code-block\" ><\/div><\/div><\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-night-auditoren-in-der-hotellerie-darum-lohnt-sich-der-einsatz\">Night auditors in the hotel industry - why it pays to use them<\/h2>\n\n\n\n<p>A major problem in the hotel industry is that staffing levels for night shifts are often low. In practice, there is a high turnover of staff for night shifts in particular. However, upscale hotels also need a trustworthy and responsible contact person for their guests at night.<\/p>\n\n\n\n<p>To ensure continuity in night-time operations and avoid the constant training of new employees, more and more hotels are turning to external night auditors. This guarantees smooth operations at all times. Seasonal differences in staffing requirements can also be easily compensated for - as can unforeseen shortfalls in the hotel's own staff.<\/p>\n\n\n\n<p>The Paffen security service offers you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flexibility to be able to react quickly to staff shortages<\/li>\n\n\n\n<li>Consistency instead of constant new hires<\/li>\n\n\n\n<li>Routine operation of the hotel at night<\/li>\n\n\n\n<li>Experienced, reliable staff<\/li>\n\n\n\n<li>Representative work clothes and good manners<\/li>\n\n\n\n<li>Knowledge of the common hotel reservation systems<\/li>\n\n\n\n<li>Transparent cost planning<\/li>\n<\/ul>\n\n\n<section id=\"section-576-7619\" class=\"ct-section\" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-577-7619\" class=\"ct-div-block box-shdw\" ><div id=\"div_block-578-7619\" class=\"ct-div-block\" ><div id=\"_rich_text-11-7796\" class=\"oxy-rich-text\" ><p><strong style=\"font-size: 30px; font-weight: 500; color: #000000;\">References<\/strong><\/p><p>Our customers value us as a reliable and prudent partner for all security matters.<\/p><\/div><a id=\"link_text-14-8370\" class=\"ct-link-text\" href=\"\/en\/company\/references\/\" target=\"_blank\"  >All references<\/a><\/div><div id=\"_dynamic_list-581-7619\" class=\"oxy-dynamic-list\"><div id=\"div_block-582-7619-1\" class=\"ct-div-block referenzen_repeater_element\" data-id=\"div_block-582-7619\"><img decoding=\"async\" id=\"image-583-7619-1\" alt=\"Night Auditor: Reference Mauritius Hotel\" src=\"https:\/\/paffen-sicherheit.de\/wp-content\/uploads\/mauritiuscologne.jpg\" class=\"ct-image\" data-id=\"image-583-7619\"><\/div><div id=\"div_block-582-7619-2\" class=\"ct-div-block referenzen_repeater_element\" data-id=\"div_block-582-7619\"><img decoding=\"async\" id=\"image-583-7619-2\" alt=\"Night Auditor: Reference TinyTwice Hotel Bonn\" src=\"https:\/\/paffen-sicherheit.de\/wp-content\/uploads\/tinytwice-hotel-bonn.jpg\" class=\"ct-image\" data-id=\"image-583-7619\"><\/div><div id=\"div_block-582-7619-3\" class=\"ct-div-block referenzen_repeater_element\" data-id=\"div_block-582-7619\"><img decoding=\"async\" id=\"image-583-7619-3\" alt=\"Night Auditor: Reference Rhein-Hotel St. Martin Cologne\" src=\"https:\/\/paffen-sicherheit.de\/wp-content\/uploads\/Rheinhotel-St.-Martin-Koeln.jpg\" class=\"ct-image\" data-id=\"image-583-7619\"><\/div><\/div>\n<\/div><\/div><\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-wenn-der-tag-endet-ubernimmt-der-night-auditor\">When the day ends, the Night Auditor takes over<\/h2>\n\n\n\n<p>It is important for your guests to have a competent contact person at reception around the clock. It must be possible to resolve any concerns and problems that arise immediately. In emergency situations, the Night Auditor acts as a coordinator for the emergency services and ensures the safety of guests.<\/p>\n\n\n\n<p>Our night auditors solve any problem situations that arise independently, calmly and routinely. Thanks to their training in our security company, they keep a cool head even in tricky situations and know what to do in dangerous situations.<\/p>\n\n\n\n<p>Our Night Auditors take on the following tasks for you:<\/p>\n\n\n\n<p>\u25cf Answering incoming telephone calls and written enquiries<br>\u25cf Processing of reservations<br>\u25cf Bar service and breakfast set-up<br>\u25cf Invoice processing and cash management<br>\u25cf Transmission and transfer of all important data and incidents to the early shift<br>Daily closing, data backup, other IT activities<br>\u25cf Preparation of the reception for the next morning\/day<br>\u25cf Regular inspections of the entire hotel complex<br>\u25cf Monitoring of all safety-relevant areas and inputs<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Night Auditor as a night-time contact<\/h3>\n\n\n\n<p>Many guests find it important to have a direct contact person at the hotel reception desk, even at night. Especially in the upscale hotel segment, enquiries about hotel services and problems that arise are received at reception even late at night.<br>But the various services are not the only reason to hire a Night Auditor. Security also plays a decisive role. Our night auditors keep an eye on who enters the hotel during this time and secure the guest area by regularly checking the entire hotel complex. Whether it's a fire, burst water pipe or medical emergency - they quickly initiate the appropriate measures in emergency situations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Leave the daily closing to the Night Auditor<\/h3>\n\n\n\n<p>Late check-ins and booking enquiries, restaurant receipts and file maintenance on the PC - the reception desk is busy until late in the evening. Leave the booking management, invoice processing and daily closing to our experienced night auditors. We take care of incoming calls and e-mails and are familiar with the standard hotel reservation systems. Your early shift receives a handover report of all important data and incidents and can immediately devote itself to the day's tasks and guests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our Night Auditors speak English<\/h3>\n\n\n\n<p>From emergency situations to simple questions from your guests: our night porters speak German and English. This means that communication with international guests runs smoothly and booking enquiries and calls can be dealt with in full.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Well-trained specialist staff<\/h3>\n\n\n\n<p>As a Night Auditor, both professional qualifications and personal aptitude are important. Security and service must go hand in hand in this job. That's why we only work with well-trained specialist staff you can rely on. Our night porters are flexible and always customer-orientated, and keep a constant eye on all security aspects of hotel operations.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull sectionabstandobenunten\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div id=\"div_block-22-8263\" class=\"ct-div-block spacerdesktop150px\" ><\/div><section id=\"section-274-7498\" class=\"ct-section\" ><div class=\"ct-section-inner-wrap\"><div id=\"callback_formular_div\" class=\"ct-div-block\" ><div id=\"text_block-277-7498\" class=\"ct-text-block\" >Arrange a free callback<br><\/div><div id=\"text_block-281-7498\" class=\"ct-text-block\" >Receive a free consultation. We would be happy to provide you with a non-binding and individual offer.<\/div><div id=\"callback_formular\" class=\"ct-shortcode\" >\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7422-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"7422\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/8334#wpcf7-f7422-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/8334#wpcf7-f7422-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7422\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7422-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-7422\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required forminputdata\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name (Required field)\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required forminputdata\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company (mandatory field)\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email forminputdata\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email address (required)\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-101\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel forminputdata\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telephone number (required field)\" value=\"\" type=\"tel\" name=\"tel-101\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"einsatzort_freitext\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required forminputdata\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Place of deployment (mandatory field)\" value=\"\" type=\"text\" name=\"einsatzort_freitext\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-965\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-965\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have the <a href=\"\/en\/data-protection\/\" target=\"_blank\">Privacy policy<\/a> Read and accept these.<\/span><\/label><\/span><\/span><\/span>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner callbackform_sendbtn\" type=\"submit\" value=\"Request a callback now\" \/>\n\n<div style=\"display:none;\"><span class=\"wpcf7-form-control-wrap page-title\" data-name=\"page-title\"><input type=\"text\" name=\"page-title\" class=\"wpcf7-form-control wpcf7-text wpcf7dtx wpcf7dtx-text\" aria-invalid=\"false\" value=\"Night Auditor\"><\/span><\/div>\n<div style=\"display:none;\"><span class=\"wpcf7-form-control-wrap referrer_url\" data-name=\"referrer_url\"><input type=\"hidden\" name=\"referrer_url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/paffen-sicherheit.de\/en\/en\/wp-json\/wp\/v2\/pages\/8334\"><\/span><\/div><\/div><div id=\"frc-style\"><\/div><div class=\"frc-captcha\" data-sitekey=\"FCMLOEB59LHNK8OQ\" data-lang=\"en\" ><\/div>\n\t\t<noscript>You need to enable Javascript for the anti-spam check.<\/noscript><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div><div id=\"code_block-335-7498\" class=\"ct-code-block\" ><\/div><\/div><div id=\"text_block-284-7498\" class=\"ct-text-block\" >Please fill in the form and the next available member of staff will call you back as soon as possible!<\/div><img decoding=\"async\"  id=\"image-287-7498\" alt=\"Paffen Security Service in Bonn and Cologne is available 24 hours a day.\" src=\"https:\/\/paffen-sicherheit.de\/wp-content\/uploads\/paffen_sicherheitsdienst_bonn_koeln_24h.png\" class=\"ct-image\"\/><\/div><\/section><div id=\"div_block-21-8263\" class=\"ct-div-block spacerdesktop150px\" ><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Paffen Sicherheit - Your partner for night-time safety<\/h2>\n\n\n\n<p>Paffen Sicherheit stands for a high degree of responsibility and service-orientation. As a security service, we specialise in individual solutions that suit you and your business. For this reason, we start with an in-depth consultation. During this meeting, we determine your needs and work together to set a budget. In addition to the classic tasks of a night auditor, we offer you further services relating to the following topics <a href=\"\/en\/branches\/security-in-the-hotel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Security, especially for the hotel industry<\/a>. These include trained specialists in the areas of <a href=\"\/en\/services\/object-protection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Object protection<\/a> and <a href=\"\/en\/services\/patrol-service-patrol-control\/\" target=\"_blank\" rel=\"noreferrer noopener\">Patrol service<\/a>. In addition, we also offer services in the <a href=\"\/en\/services\/event-protection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Event security<\/a> and <a href=\"\/en\/services\/personal-protection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Personal protection<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our Night Auditor service is available in these cities and regions<\/h3>\n\n\n\n<p>Our security service is happy to provide you with all security-related services in the following cities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/en\/locations\/security-service-cologne\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cologne<\/a><\/li>\n\n\n\n<li><a href=\"\/en\/locations\/security-service-bonn\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bonn<\/a><\/li>\n\n\n\n<li>Aachen<\/li>\n\n\n\n<li>Rhine-Sieg district<\/li>\n\n\n\n<li>Rhine-Erft district<\/li>\n\n\n\n<li><a href=\"\/en\/locations\/security-service-duesseldorf\/\" target=\"_blank\" rel=\"noreferrer noopener\">D\u00fcsseldorf<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/paffen-sicherheit.de\/en\/locations\/security-service-essen\/\">Essen<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/paffen-sicherheit.de\/en\/locations\/security-service-duisburg\/\">Duisburg<\/a><\/li>\n\n\n\n<li>Dortmund<\/li>\n\n\n\n<li><a href=\"https:\/\/paffen-sicherheit.de\/en\/locations\/security-service-koblenz\/\">Koblenz<\/a><\/li>\n\n\n\n<li>Frankfurt and surrounding area<\/li>\n<\/ul>\n\n\n\n<p>Our night auditors will be happy to support you to ensure smooth night-time operations at your hotel. Give us a call!<\/p>\n\n\n\n<\/script>\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"Service\",\n    \"name\": \"Night Auditor\",\n    \"provider\": \"Paffen Wach- und Sicherheitsdienst GmbH\",\n    \"url\": \"https:\\\/\\\/paffen-sicherheit.de\\\/leistungen\\\/night-auditor\\\/\",\n    \"logo\": \"https:\\\/\\\/paffen-sicherheit.de\\\/wp-content\\\/uploads\\\/paffen_sicherheitsdienst_bonn_koeln_logo.png\"\n}<\/script>\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"Organization\",\n    \"aggregateRating\": {\n        \"@type\": \"AggregateRating\",\n        \"bestRating\": \"5\",\n        \"worstRating\": \"3\",\n        \"ratingValue\": 4.6,\n        \"ratingCount\": 74\n    },\n    \"name\": \"Paffen Wach- und Sicherheitsdienst GmbH\"\n}<\/script>","protected":false},"excerpt":{"rendered":"<p>The Night Auditor takes over the hotel reception desk for the night. He enables late check-in and takes care of the guests' needs as well as the end of the day and IT activities related to reception. 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