Violence is a problem. However, it is often part of everyday life, particularly in educational institutions, youth welfare centres, psychiatric wards and care centres for the disabled. It develops from small differences, from opposing opinions and different world views. It arises from an initially harmless argument between young people, from a lack of socialisation or simply from psychological overload.
Affected above all are:
However, violence in educational institutions becomes a particular problem when rapid de-escalation and resolution are not possible due to staff shortages. In these cases, massive problems gradually arise that disrupt peaceful coexistence in the long term.
In any case, such spirals of escalation often result in people who are either passed from institution to institution or who withdraw further and further, become homeless and delinquent and finally slip through the social net altogether.
On the other hand, there are overworked and stressed teaching staff who are unable to fulfil their work to the required extent for fear of escalation and violence and have to risk their own physical integrity on a daily basis.
We are at your side with our many years of experience to resolve this situation permanently.
Paffen Wachdienst & Sicherheitsdienst offers you complete security solutions in the greater Cologne, Bonn, Aachen, Rhein-Sieg-Kreis and Rhein-Erft-Kreis, Düsseldorf, Dortmund, Koblenz, Neuss and Frankfurt areas. We are a security service provider everywhere personally for you.
Find out more now without obligation.

Immediate intervention when conflicts arise is the key to success in order to ensure peaceful coexistence and high-quality, fear-free work by educational staff. Empathy and understanding are just as essential for this as clear and confident communication. In this way, problems and areas of tension can be recognised at an early stage and escalation of the situation can be prevented through timely intervention.
We see ourselves as supporting the educational staff in this endeavour. Successful de-escalation and violence prevention is always based on close coordination with the supervisors and project managers. To ensure successful cooperation, we always act in accordance with instructions and do not make decisions at our own discretion.
We always work according to the credo: prevention is better than intervention. Nevertheless, the primary goal is always the physical and psychological safety of all those involved. We provide reliable protection against violence and effectively prevent violent assaults within the group and against staff.
This is where we are active:
References
Our customers value us as a reliable and prudent partner for all security matters.

The aim of our work is always to improve the quality of life of all those involved. Through the prevention of violence and targeted intervention in the event of attempted assaults, we ensure a better quality of life in educational institutions. Our goal is a high sense of security, both for staff and for the people who live in these facilities. Because educational work is not possible without fear.
We ensure that

Empathy cannot be learnt. Our security staff in youth welfare and disability services therefore have the necessary empathy, level-headedness and mental resilience to make a positive contribution, in addition to thorough training.
In addition to expertise and reliability, we provide our employees with the necessary tools to be able to intervene in a targeted and experienced manner when necessary. The basic prerequisite for this is intensive training at the Chamber of Industry and Commerce (IHK) and a certificate of competence in accordance with § 34a, as well as an impeccable, up-to-date certificate of good conduct. We pay particular attention to de-escalation and communication strategies during training.
But with us you will find another quality that sets us apart from many other security services: Experience. For over 10 years, the security of our customers has been our greatest concern. We retain our employees for the long term instead of focussing on short-term cooperation, and we train them ourselves.
The personal development of our employees is important to us. That's why we provide continuous training to ensure that our security staff can put their skills and experience to the best possible use in the service of security.
Our security service is available to you with all the services presented in the following cities:
Do you have any questions about our services or would you like a non-binding quote? Then we look forward to receiving your enquiry!





