About us
Who is this Paffen Security Service, anyway?
We, Paffen Guard and Security Service, started in 2015 as an owner-managed security company at our headquarters in Bonn, and we focus on tailor-made, regional services for our clients. Due to high demand, we have now opened further locations throughout North Rhine-Westphalia. We offer our services independently of industry, primarily in North Rhine-Westphalia, Hesse, and Rhineland-Palatinate.
In brief: Paffen Security and Services GmbH
Paffen Wach- und Sicherheitsdienst GmbH was founded in 2015 by Timo Paffen and, in the initial years, was managed by him and his wife Sarah Müller. The company has since grown to over 90 employees and, in addition to its headquarters in Bonn, operates branches in Cologne, Düsseldorf, Essen, Duisburg, and Koblenz.
Paffen Security and Guarding Services is locally rooted in North Rhine-Westphalia and relies on careful training and strong employee retention to provide high-quality security services long-term. The main areas of work include property protection, industrial security, event security, reception services, guarding services, security, and construction site surveillance. Regular certifications and deeply integrated quality management form the foundation for satisfied customers.
Career Path Paffen Security and Guarding Services GmbH
- Foundation of Paffen Security Services GmbH on 21.10.2015 in Bad Münstereifel, with Sarah Müller as Managing Director
- The rapidly growing company will move to Rheinbach in 2016 and to Bonn in 2018.
- Timo Paffen takes over the management in 2021.
- Opening of branch in Cologne in November 2021
- Opening of branch in Düsseldorf in Nov 2021
- Relocation to the current site in Bonn in August 2022
- Opening of Duisburg branch in Dec 2022
- Opening of Koblenz branch in August 2025
- Opening of Essen branch in October 2025
Paffen Guard and Security Service on Social Media
You can get regular updates and insights into our daily work via our social media channels.
Certified Safety Competence
Competence is the prerequisite for quality. At Paffen Security Services, we therefore place great importance on regular internal and external audits, which we supplement with industry-specific control standards. Above all, however, we are guided by customer and employee feedback, which we actively solicit in order to continuously improve. This is the basis for a high-performing quality management system.
Certifications
- Quality management according to ISO9001-2015
- Requirements for security services according to DIN 77200 Dekra
- Safety Certificate Contractors (SCC)
- Training company IHK
Managing Director and Company Founder
About Timo Paffen
Timo Paffen is the founder and managing director of Paffen Wach- und Sicherheitsdienst GmbH, based in Bonn.
Even at the age of 19, he founded his first own security company in 2011 without formal training, based in Wachtberg, and made his first contacts in the security industry.
In 2015, he founded Paffen Wach- und Sicherheitsdienst and developed it through his own efforts into an established, certified security service provider. A high standard of quality and a strong service ethos were the driving forces to remain competitive in the market.
Timo Paffen is currently responsible for a steadily growing team of employees, whom he trains within the company. He is also actively involved in the qualification and further training of security staff in NRW.
Furthermore, Timo Paffen is responsible for the project Impulse pilot, which addresses youth welfare facilities with special security services.
With the software Factual Does Timo Paffen create a simple, integrated solution for companies in the security industry to manage customers, deployment schedules, subcontractors, and accounting in a clear and organised way?.
Our strengths
Paffen Security Services stands for fair prices and transparent services. We focus on individual solutions rather than mass production, high quality standards, long-serving personnel, and highly trained employees. We are familiar with the possibilities of the latest security technology and use it purposefully to support the security concept.
Mission-specific teams
For mission planning, we draw upon our many years of security expertise and cross-industry experience. For every mission, we assemble the security team precisely and individually. Depending on requirements, the security specialists within a team have different qualifications and receive customer-specific training.
Very well-trained staff
As security specialists, we are not only responsible for the security of your company, but we also represent it. Therefore, we select our employees with great care. We train our security professionals ourselves and ensure long-term employee retention through fair pay, regular training, team events, and opportunities for professional development.
Innovative, powerful technology
In all areas of our security services, we employ state-of-the-art, proven technology. This is because while innovative technology cannot replace people, it can effectively and efficiently support them in terms of security. We utilise high-resolution cameras, as well as powerful, comprehensive radio technology and civilian vehicles with GPS monitoring.
The Puffing App
With GPS monitoring and predefined checkpoints, our customers can follow the patrols live in our app. This allows us to trace with the utmost precision exactly when our employees have checked which checkpoint. After each patrol is completed, the customer also receives a report with all identified irregularities. Naturally, in cases of suspicion or serious incidents, the necessary measures or escalations are immediately initiated.
Transparent pricing and services
Selecting the right services, in the right scope, to provide the best possible individual protection, that is our speciality. Therefore, a careful planning phase at the start of every new project is important to us. The positive side effect: You will know exactly from the outset what services you will receive, and what they will cost. No surprises, no additional costs.
Interested, but it needs to be quick?
No problem – you may have your offer after just 10 minutes, at the latest after 2 hours. And in an emergency, we’ll be available for you immediately.
Here's what our customers and employees say
Find out what our customers and employees say about Paffen Security Services.
Thank you to all our customers who have given us such great reviews on Google and awarded our main office in Bonn an incredible 4.9 stars. Our customers have also shown their unwavering trust in us via Proven Expert. But what makes us particularly proud is that we’ve been named a Top Company on Kununu again in 2026!
Our all-round carefree package
We place value on a diverse range of security-related services, which we can cover ourselves with our employees. This is the only way we can truly guarantee quality and are not reliant on subcontractors.
To ensure optimal security, we work with our clients to develop a bespoke security concept with a range of services that go hand in hand. This can also involve your own security personnel. We take on coordination and project planning, provide the necessary staff, set up security technology, and handle monitoring.
We are convinced of our performance and our service. Convince yourself too!
- 2-Hour Offer Guarantee
- Free initial consultation, including a site visit if required.
- Bespoke security concepts
- Personalised customer care and motivated, qualified teams
- innovative security technology
- High quality standards and controls
- 24/7 emergency call service centre.
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