Good that you asked! After all, doesn't the quality of a service depend first and foremost on the service provider?
Security is a matter of trust - this has been our guiding principle for over 9 years. We started out as an owner-managed security company in Bonn and focus on customised, regional services for our customers. Due to high demand, we have since opened additional locations in Cologne, Düsseldorf, Essen, Duisburg and Koblenz.
We make no compromises when it comes to the security of our customers. With our consistent quality management, we are constantly working to further improve our services and adapt them to the increasingly complex security requirements. Our customers appreciate our high quality standards, careful selection of employees, company-specific training, use of innovative technologies and regular quality controls. Because security and quality are inseparable
Paffen is committed to a long-term and sustainable growth strategy based on the careful training and further education of our employees.
We at Paffen Sicherheitsdienst are committed to customer satisfaction. We have long realised that this goes hand in hand with the satisfaction of our employees. Because only employees who are convinced of your company will do an outstanding job. We rely on well-trained employees, above-average pay and a diverse team.
It is therefore important to us to ensure a trusting and long-term cooperation. We attach great importance to the careful training and professional demeanour of our employees. Unfortunately, this has become anything but common in the industry. If you want to be sure that you are hiring a professional security provider, read here how to recognise black sheep.
See for yourself! Here you can find us on Kununu, Google and Proven Expert.
In addition to regular external audits, we also carry out annual internal audits, which we supplement with industry-specific control standards. Above all, however, we are guided by customer and employee feedback, which we actively collect in order to continuously improve. So that we can continue to give you the feeling that you are in good hands.
We offer our services in accordance with the following regulations:
Paffen Sicherheitsdienst GmbH is a member of the following associations:
Here you can find our Code of Conduct.
Services are passed on to subcontractors? Not with us! We attach great importance to offering a wide range of security services that we can cover ourselves with our own employees. This is the only way we can really guarantee quality - and are not reliant on subcontractors.
To ensure optimum security, we work with you to develop a customised security concept with various services that go hand in hand with us. This can also include your own security staff. We take on the coordination and project planning, provide the necessary staff, set up security technology and take on the monitoring. So that you can concentrate fully on your company.
Every year, we make donations to the food bank and various animal shelters and animal welfare organisations. We do this out of conviction, not for PR. If you would also like to help, you will find here the donation accounts.
