The federal and state governments must overcome the challenges posed by people who have fled to Germany from their home countries because of persecution and war. In the protection of Refugee accommodation government institutions (e.g. police and fire brigade) therefore work closely with private Security services like Paffen together. These include:
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Our customers value us as a reliable and prudent partner for all security matters.



After their arrival, refugees are initially housed in so-called initial reception centres, also known as refugee accommodation or refugee homes. Paffen Wach- und Sicherheitsdienst has been looking after several initial reception centres and refugee shelters in North Rhine-Westphalia on behalf of several cities and municipalities since the first major wave of refugees in 2015. Our company is certified to DIN77200 Level 2 and our quality management is certified to ISO9001-2015. This guarantees that we fulfil high security standards.
To the Refugee protection and to the Object protection We only deploy trained employees for access control, personal protection and building security at the refugee centres. If required, we can provide security with our Precinct inspections also cover particularly vulnerable areas. Our minimum requirements are based on VBG regulations and require the Chamber of Industry and Commerce (IHK) licence in accordance with Section 34a of the German Trade Regulation Act (GewO).

War, persecution, illness – The refugees in the initial reception centres and refugee homes have often endured a very hard time and have been through a lot both mentally and physically. Our security staff therefore have to demonstrate a great deal of sensitivity in their dealings with them and also overcome language barriers so that a Respectful interaction on site in the asylum centres is guaranteed.
For this reason, as part of our internal quality management, all employees working in refugee accommodation centres receive ongoing in-house training on the special features of refugee protection – z. e.g. on the topic intercultural competence and de-escalation.
Our security service is happy to provide you with all security-related services in the following cities:
Are you looking for a guard and security service with experience in personal protection, including. Access control and building security for refugee accommodation centres? We will be happy to provide you with a quote and develop a customised security concept for refugee accommodation.





